Get in Touch
Questions about bonuses, withdrawals or your account? Our India-based support team is here to help — and we reply within 24 hours.
Email Us
Drop us a line any time at affiliate@apk365in.net — perfect for detailed queries and partnership requests.
WhatsApp Support
Prefer chat? Reach our WhatsApp support team for quick help with bonuses, deposits and withdrawals, in English and Hindi.
Response Time
We aim to respond to every message within 24 hours, every day of the week — including weekends and holidays.
Before You Reach Out
A few answers to the questions we hear most often.
What to Expect When You Contact Us
Reaching out to 365in is simple, and knowing what happens next makes the whole process feel a lot less stressful. As soon as you send an email or submit the form above, your message lands with our India-based support desk, where it is logged with a reference so nothing slips through the cracks. You will receive an acknowledgement, and a real person — not an automated bot — reads every query in full before replying.
For most questions, you will hear back within 24 hours, and usually much sooner during the day. WhatsApp messages tend to get the fastest responses of all. To help us solve your issue in a single reply, include your registered mobile number and a clear description of what happened, along with the date and approximate time. Please never share your password, full card number or one-time OTP — we will never ask for these, and no genuine support agent ever will.
Some issues are resolved on the spot, such as questions about how the ₹10,000 welcome bonus is credited or how instant UPI withdrawals work. Others — like verifying a withdrawal or reviewing an account — may need a little back-and-forth while we confirm details securely. Because 365in is an independent affiliate platform and not the operator, certain account-specific matters are handled directly by the official 365in operator; in those cases we will point you to the right contact and stay on hand to help. Throughout, our aim is the same: a clear, honest answer and a genuine fix, in English or Hindi, whichever you prefer.
Common Reasons Players Reach Out
Most messages fall into one of these six categories. Telling us which one upfront helps us route your query to the right person faster.
Bonus Questions
How the ₹10,000 welcome bonus is credited, how daily reloads work, or how to meet wagering before withdrawing. We will walk you through the exact steps for your account.
Withdrawal Help
UPI withdrawals usually land within five minutes. If a payout is taking longer, share the date and amount and we will trace it and keep you posted until the money arrives.
Account & Login
Locked out, OTP not arriving, or need to update your details? Send your registered mobile number (never your password) and we will help you securely regain access.
Technical Issues
App crashes, a game not loading, or trouble on your network. Tell us your device and Android or iOS version so we can reproduce the problem and suggest a fast fix.
Referral & Partnerships
Questions about earning ₹200 per friend, tracking referrals, or working with us as an affiliate or content partner. Use the Partnership subject and we will be in touch.
Responsible Gaming
Need to set a deposit limit, take a break or self-exclude? We treat every request confidentially and can point you to free, India-based support whenever you need it.
Support Hours & Languages
When and How We Help
Our support team is available 24 hours a day, 7 days a week — including weekends and Indian public holidays such as Diwali, Holi and Independence Day. Whatever the time, a real person is monitoring messages so you are never left waiting for help.
- Email: affiliate@apk365in.net — best for detailed queries, screenshots and partnership requests. Typical reply within 24 hours.
- WhatsApp: the quickest channel for bonuses, deposits and withdrawals, with most chats answered in minutes.
- Languages: full support in English and Hindi, so you can explain your issue in whichever you are most comfortable with.
- Priority queries: withdrawal and account-access issues are always handled first, around the clock.
- Timezone: all hours are India Standard Time (IST), serving 2.5 Lakh+ players nationwide.